Bank Connection Issues

If you're having trouble connecting your bank, try these steps:

1. Wait 1 Hour

   • Bank transactions can take up to 1 hour to sync after connecting your bank.

2. Check Your Bank’s Support

   • Some banks may have restrictions or temporary connection issues.

3. Reconnect Your Bank

   • Try disconnecting and reconnecting your bank account in Settings > Bank Connections.

4. Clear Cache & Refresh

   • If using a web browser, clear cache and try again.

   • If using the app, close and reopen it.

📩 Still not working?

• Send an email to support@billroo.com with:

  • A screenshot of the error

  • The bank name you're trying to connect

  • A short description of what’s happening

• We will escalate to our open banking provider, Fiskil, if needed.