Unsync Bank Account
Welcome to our guide on how to disconnect your bank accounts from Billroo! Whether you're using our mobile app or the desktop version, we've got you covered. If you want to stop synchronizing a specific bank account, you'll need to disconnect completely and then reconnect the accounts you wish to continue syncing.
How to Stop Syncing Your Bank Account
On the Mobile App:
Select Profile.
Select Manage Bank Accounts.
Click on the three small dots next to the bank name and select Stop Sync.
On the Website:
Click on the Transactions tab.
Click on Import or Add Transactions.
Click on Bank Connections.
Click on Stop syncing next to the bank.
Re-adding Your Bank Account
After unsyncing, you can set up your bank synchronization again by following the steps outlined here: https://help.billroo.com/en/articles/6731521. When you re-sync the account, it will not duplicate transactions that have already been imported. However, please note that all past transactions that have been synced will still be available in Billroo. If you wish to remove past transactions or transactions from a specific bank account, you will need to delete them manually. You can find information on how to delete transactions here.
Quick Access to Bank Connections
You can use this direct link to manage your bank connections: Manage Bank Connections.
Need Help?
If you have any questions or need further assistance, feel free to reach out! We're here to help you make the most of your Billroo experience.
