Account Management

Is Billroo Safe? 🔒
We know security is one of the first things people think about when connecting their bank accounts to a budgeting app. The good news? Billroo is buil...
Request New Features or Improvements
At Billroo, we value your input and strive to enhance our services based on user feedback. One of the ways you can contribute to our development proce...
How to Share Billroo with a Partner (Coming Soon!)
We know how important it is to be able to manage your budget together — whether it’s with a partner, housemate, or family member. Here’s everything yo...
Changing Your Email Address on Billroo
If you need to update the email address associated with your Billroo account, we are here to assist. At this time, changes to email addresses are not ...
How to Delete Your Account
We’re sad to see you go 💛 — but if you’d like to delete your Billroo account, here’s how you can do it. You can delete your account directly from the...
Using Billroo from Outside Australia
Yes — you can absolutely use Billroo if you’re based outside of Australia (for example, in the US, New Zealand, Malaysia, or elsewhere). Upload Transa...
Apple Users - Cancelling Subscription
If you are an Apple user, please note that Billroo cannot cancel your subscription on our end. As per Apple's policy, all subscription management must...
Billroo Guided Setup (Done-with-you)
In 45 minutes, we’ll tidy your categories and tags, fix one messy money headache (bonus income, transfers, or tax time), and set up a simple weekly ro...