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Using Billroo
Bank Connections

Troubleshooting Bank Connections

Can't Connect Bank Account to Billroo
If you’re having trouble connecting your bank account to Billroo, don’t worry — most connection issues are quick to fix. Here’s what to check: Billroo...
Transactions Not Synchronising
If your transactions aren’t appearing in Billroo at all, or transactions are missing, don’t stress — we are here to help! Here’s what to check: If you...
Managing Cost Duplication with Multiple Connected Accounts
We’re actively working on a fix for this issue and want to thank you for your patience. At the moment, our duplicate transaction detection only preven...
How to Connect International Bank Accounts to Billroo
Billroo currently supports Australian-based bank accounts only . We connect accounts using Australia’s Open Banking system, which means: The bank m...
NAB Connection Issue on Mobile App
If you're having trouble connecting your NAB bank account through the Billroo app, don't worry! We're here to help you navigate this issue while we wo...
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